Terms & Conditions

The general terms and conditions of the “kirigami.si online store” have been compiled in accordance with the Slovene Consumer Protection Act (ZVPot), the Personal Data Protection Act (ZVOP-1) and the Electronic Communications Act (ZEKom-1).

The online store kirigami.si (hereinafter also "store") is managed by Vlasta Lipovec s.p., Jamova cesta 33, 1000 Ljubljana, registration number: 8645086000, tax number: 82872678, which is also a provider of e-commerce services (hereinafter also “seller”).

The General Terms and Conditions determine the operation of the online store www.kirigami.si, the rights and obligations of the user and the store, and regulate the business relationship between kirigami.si and the customer.


General terms

The customer chooses the type and quantity of the product. All prices in the online store are final depending on the day of the order. The seller is not a VAT ally and therefore VAT is not charged in accordance with paragraph 1 of Article 94 of the VAT Act in Slovenia. Prices are in EUR.

The minimum order is two greeting cards. If the customer orders more than five products, he is granted a 10% discount.

Before placing an order, customer reviews the shopping cart, makes any corrections or continues with the purchase and confirms the order. The following is the form in which the customer enters all the necessary information for the delivery of this product.

In the online store https://kirigami.si the provider enables the following methods of payment:

- PayPal payment

- payment to the company's transaction account: Delavska hranilnica according to the pro forma invoice,

– plačilo po povzetju (doplačilo 1.99€)

- payment with the indicated credit cards

After the purchase is completed, the user is notified by e-mail about the purchase.


Payment options

If you have decided to pay for the order by Proforma Invoice, you choose the Direct Bank Transfer and the seller will automatically send you a proforma invoice by e-mail with all instructions for payment to the seller's transaction account. When the seller receives the payment, he will ship the goods on the same working day. The postage fee for sending cards abroad is 3,99€ unless the order is bigger than 20 cards, then the postage fee is arranged individually with the seller. Sending goods in Slovenia is free.

V primeru, da kupec izbere plačilo Po povzetju, se mu dodatno zaračuna znesek 1,99€ za delno pokrivanje stroškov plačila po povzetju, ki jih zaračuna Pošta Slovenije prodajalcu. Plačilo po povzetju je najmanj ugodna možnost plačila za kupca, ker Pošta Slovenije ob prevzemu blaga dodatno zaračuna stroške plačila kupnine. There is no possibility Cash on Delivery payment, if cards are send out of Slovenia.

The customer can also choose to pay by Credit Card or PayPal.Such payments are fast, secure and the cheapest for the buyer, as the buyer does not pay any additional costs, except 3,99€ delivery fee. To learn more about how Paypal works, click on this link.

The customer can choose between the credit cards listed on the website https://kirigami.si/en/zakljucek-nakupa/.

In the event that the buyer out of Slovenia does not receive the product to their country within 7 working days, the buyer should contact immediately the seller during working hours by e-mail: info@kirigami.si or by phone: +386 41 843 294.

It is not necessary to register in the online store https://kirigami.si. To make a purchase, you only need to fill in your exact details when placing the order and agree to the general terms and conditions at the end of the purchase.


Return of goods

Every purchase in our online store is 100% safe with a guarantee. You can return the product without explanation within 14 days of purchase. Returned products must be unused, undamaged and in the original packaging.

The purchase contract is kept at the company's headquarters and can be received upon written request.

In case of a defect or damaged goods, please inform us in advance by e-mail to the address: info@kirigami.si. The buyer has the right to notify the provider within 14 days of receipt of the goods that he withdraws from the contract, without having to state the reason for his decision. The only cost borne by the buyer in connection with the withdrawal from the contract is the direct cost of returning the goods. The latter must be returned to the company no later than 14 days after the notice of resignation.

The returned goods must be returned to the company undamaged, in the original undamaged packaging and in the same quantity. It is necessary to attach a form with data and a copy of the invoice. Shipments with a ransom are not accepted by the seller! The buyer returns the goods to the address:  Vlasta Lipovec s.p., Jamova 33, 1000 Ljubljana. The time limit shall be taken into account if the consumer sends the goods back before the expiry of the 14-day time limit.


Purchesing guide

The products you want to order simply "Add to cart". The minimum order is 2 products. If you want to order more than 1 same product, simply click on the "+" to add the product or "-" to remove the product. The cart is updated automatically.

Once you have selected all the products to order, “Continue to Checkout” where you complete your purchase. It is necessary to fill in all the mandatory information for sending the ordered products. If your address is different from the payer's address or you want to send the package as a gift, specify a different delivery address by checking the box: Use a different delivery address (optional).

Select the type of payment offered, check your order information, and Complete your purchase. You will automatically receive an order confirmation with all the data, and you can also check the order on the page: https://kirigami.si/moj-racun/, where you can edit personal data.

If a possible error occurs, please report it to: info@kirigami.si or call 00 +386 41 843 294 during the working day from 8 am to 4 pm. The seller sends the orders the next day, so inform him about the change as soon as possible.

In relation to the wholesale purchase the customer should submit an inquiry and on the basis of the request, and the seller will send the customer a wholesale offer. The minimum order for wholesale prices is 100 pieces of greeting cards, the next order can be only 50 cards!

In the case In the case making a prototype according to the customer's special wishes, it is necessary to pay for the production of the prototype in full to the seller IN ADVANCE. The time to make a prototype is three to four weeks, but the seller allows himself to extend this time, depending on the complexity of the motif and other known and unknown circumstances.